Customer Journey™
Turn anonymous table checks into lifelong brand champions. DynoCIS Customer Journey tracks guest lifecycles, automates high-conversion WhatsApp win-back campaigns, and rewards regular diners with native Apple & Google Wallet loyalty passes.
Automated Retention Architecture
A comprehensive toolkit engineered to identify, nurture, and turn one-time table guests into brand evangelists.
Guest 360° Profile Engine
Aggregates dine-in receipts, online takeaway orders, average spend velocity, and dietary preferences into a unified guest record without manual data entry.
Smart WhatsApp Automation
Trigger targeted re-engagement campaigns when regular customers haven’t dined in 30 days, send birthday surprises, and share personalized menu recommendations.
Digital Wallet Loyalty Passes
No plastic cards, no app downloads. Guests store their dynamic membership card directly in Apple Wallet or Google Wallet, updating real-time reward tiers and balances.
Lifecycle Funnel Analytics
Visualize conversion from first-time diner to high-frequency regular. Spot churn risk early and automate proactive win-back incentives.
Customizable Tier Perks
Configure Bronze, Silver, Gold, or VIP tiers with customized discounts, priority seating perks, and complimentary chef treats.
Privacy-First Data Guard
100% compliant with international privacy guidelines. Granular opt-in/opt-out mechanisms give guests complete control over their notifications.
Ready to cultivate lifelong customer loyalty?
Access Customer Journey right from your DynoCIS Console and start activating your guest base today.